Delivery & Returns
To cause less waste each bag is made to order, please allow a week for me to make and post. Flat fifteen is a one man band, please be patient with me!
Rest of the World 8-14 days sent with DPD or Parcel Force
so before you click add to cart please be sure that the bag you've chosen sparks joy as I am unable to offer returns*
As this is a new brand I am offering a 'make do and mend' service where if you encounter any problems with your bag babe within the first 3 months of its life, I will mend it totally for free
*If however you are not completely satisfied, please get in touch within 14 days of purchase so that we can discuss why and I'll be more than happy to help